May 16, 2019
“If you don’t give me all 10s, I will get fired.”
The young saleswoman at the luxury automotive dealer then politely smiled at me.
I was silent for a moment and then drew a deep breath.Technique
May 2, 2019
While it is tempting to use advanced programming to “force” good answers and good behavior out of survey respondents, don’t do it. Let respondents make mistakes. Let them mess up, and then review who messes up.Technique
- 1 of 149
- next ›