Des Moines, IA-based consumer intelligence firm Quester was recently selected as the winner of the 2019 Pitch Tank Competition at the Disability:IN conference held July 15-18 in Chicago. The Pitch Tank Competition allows certified suppliers to pitch their company and innovation to the conference judging panel and more than 1,000 conference attendees. First place included $7,500 in cash and other prizes.
Quester’s Pitch Tank presentation focused on its newly-developed Alexa integration and what the future could hold by engaging consumers in multi-term conversations, one of the current challenges of voice assistance. Right now, voice AI is built to collect specific data to generate a specific solution, but the depth of that data collection is very minimal. Quester developed its AI to facilitate deeper conversations with consumers, and incorporate multiple stages of probing and follow-up. These types of conversations are more natural for people to participate in and consequently they provide more accurate solutions for clients.
Earlier this year, Quester became certified as a Disability-Owned Business Enterprise (DOBE) from the conference organizer, Disability:IN – a national non-profit that helps businesses drive performance by leveraging disability inclusion in the workplace. A growing number of corporations are stepping up efforts to create diverse supply chains which results in new opportunities for DOBE vendors like Quester.